Privacy & Policy
At Open World Academy (OWA), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Introduction
We value your trust and are dedicated to handling your personal information responsibly and transparently. By accessing or using our platform, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information: - Personal Information: Name, email address, phone number, date of birth, and billing address. - Account Information: Username, password, and preferences. - Payment Information: Credit/debit card details or other payment data (processed securely via third-party providers). - Usage Data: IP address, browser type, device information, and pages visited. - Optional Data: Uploaded documents (e.g., CVs for tutors) and profile photos.
3. How We Use Your Information
Your information helps us: - Provide, maintain, and improve our services. - Personalize your learning experience. - Process payments and manage subscriptions. - Communicate updates, newsletters, and promotional offers (if you opt-in). - Ensure compliance with our Terms & Conditions and prevent fraud or misuse.
4. Sharing Your Information
We may share your data with trusted third parties, such as: - Payment processors for secure transactions. - Cloud hosting and IT service providers. - Marketing platforms for email communication (with your consent). We do not sell your personal data to any third parties.
5. Cookies & Tracking Technologies
Our website uses cookies to: - Remember your preferences and login details. - Analyze website traffic and user behavior. - Serve personalized content and advertisements. You can manage or disable cookies in your browser settings.
6. Your Rights
You have the right to: - Access, correct, or delete your personal data. - Request a copy of the information we hold about you. - Opt-out of receiving promotional communications.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Security
We use appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
9. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent. If we discover such data, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.