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Getting Started

How do I create an account?

Click on the "Sign Up" below. You'll be asked to provide your name, email, password. Once registered, you can access your dashboard, view available tutors, and manage your learning.

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How do I book a tutoring session?

After logging in, and buying a "package". Then: 1- Go to Packages section. 2- Select one from the "Active" section. 3- Choose the time that suites you 4- Confirm the booking — you'll receive an notification and Email.

Can I try a class before purchasing a package?

Yes! We offer a free 15-minute trial session with selected tutors. This lets you experience our teaching style and discuss your academic needs before committing to a package.

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For Students & Parents

How do I track my progress?

Once you're logged in, your personal dashboard shows all upcoming and completed sessions, tutor notes will be appeared on every completed session in sessions section.

What subjects and curriculums do you support?

We offer tutoring across all major subjects — including Math, Physics, Chemistry, Biology, English, Arabic, French, and more. We support international and local curricula such as the IB, IGCSE, SAT, Lebanese, American, British, and university-level programs.

How do I choose the right tutor for my child?

You can browse our tutor profiles, which include subject expertise, teaching experience, languages spoken, availability, and student reviews. Use the filters to narrow your search by curriculum or grade level, then book a trial or message us directly to discuss your child’s needs.

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Payments & Packages

How do I buy a package?

After logging in, go to the “Request Tutor” section from your dashboard. Select the subject, curriculum, grade and select tutor. You’ll then be guided through secure checkout to confirm your purchase.

What payment methods are accepted?

We accept a variety of payment options including credit/debit cards, OMT, WHISH, and bank transfers. For local clients, we also support cash payments through approved representatives.

Do you offer refunds?

Yes. If you’re not satisfied or unable to continue, we offer partial or full refunds based on the number of unused sessions and the situation. Please review our refund policy or contact our support team for personalized assistance.

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For Tutors

How can I apply to become a tutor?

Click on the “Become a Tutor” link and fill out the application form with your qualifications, subjects of expertise, and availability. Our academic team will review your profile and contact you for an interview and onboarding if you meet our standards.

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How are tutors paid?

Tutors are paid based on the number of completed sessions. Payments are issued bi-weekly or monthly, depending on your preference, via bank transfer, OMT, or WHISH. You can track your earnings directly from your tutor dashboard.

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Can I set my own schedule?

Absolutely! Tutors have full flexibility to set their weekly availability, block off days and hours. This allows you to teach according to your own time and workload.

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